Disclaimer & Policies
Each crystal is a unique creation of our mother nature. It is normal to find natural form of crack lines, holes, inclusions, and other minerals inside or on them, as well as having a range of colours and shapes.
Though we put of greatest effort to keep the colour of our photos as close as the actual item, colours of items received might also vary as different viewing devices (mobile phones, tablets, pc & etc.) display colours differently. And colour of item varies under different lighting.
There might be a slight difference of sizes as all measurements are taken by eyes and it’s common for crystal bracelets to have a slight difference in beads size. Eg. 8mm bracelets could consist of a range beads size of 7.8mm to 8.3mm.
Please visit our shipping page.
Refund & Exchange
Crystals Cube do not have refund and exchange policy. Due to the nature of products is sensitive to energy and there will be energy exchanges while in possession and it will not be ethical for us to resell it.
Products sold by Crystals Cube and any advices/information given are meant to be used as an enhancement for user’s well-being, and not meant to be substitute of medical treatments or medical advices.
Healing crystals should be used as a supplement to but not as a replacement for any medical treatments. And energy/aura reading is not equivalent to professional medical diagnosis or examination. For medical advice, please consult a licensed healthcare specialist.
The effect and efficiency of our products and advices vary by user’s personal intention and efforts in changing or improving themselves. As such, Crystals cube cannot and do not guarantee the outcome of use. And Crystals Cube accepts no responsibility or liability for the effectiveness of the products sold and advices given.